Privacy Policy
Last Updated: June 29, 2026
Tricky Trails ("we," "our," or "us") operates www.trickytrails.net. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, play our games, or purchase virtual products.
By accessing or using our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect information about you in three ways: directly from you, automatically through your use of our site, and from third parties.
- Information You Provide:
- Account Data: Username, password, and email address when you register.
- Profile Data: In-game avatars, preferences, or display names.
- Transaction Data: Details about virtual products you purchase. Note: We do not store financial card numbers; all payments are processed securely by our third-party payment processors.
- Support Communications: Information you send us when requesting technical support.
- Information Collected Automatically:
- Gameplay Data: High scores, game progress, achievements, play session length, and in-game choices.
- Technical Data: IP address, browser type, device operating system, unique device identifiers, and hardware specifications.
- Cookies and Tracking: We use cookies to keep you logged in and to analyze site traffic.
2. How We Use Your Information
We use the collected data to maintain a secure and fun gaming environment, specifically to:
- Create and manage your player account.
- Deliver purchased virtual products to your account.
- Monitor game performance, fix bugs, and prevent cheating or hacking.
- Respond to your customer service requests.
- Comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
We do not sell your personal information. We only share your data under the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website, processing payments (such as PayPal or Stripe), or analyzing data.
- Public Gameplay: Your username, game high scores, and achievements may be visible to other players on public leaderboards.
- Legal Requirements: If required by law, subpoena, or to protect the safety, rights, and property of Tricky Trails or our players.
4. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, we will take steps to delete it immediately. If you believe a child has provided us with data, please contact us using the information below.
5. Data Security
We implement industry-standard technical and organizational security measures to protect your account details and transaction history. However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have specific rights regarding your personal data:
- Access and Update: You can review and change your account information by logging into your profile.
- Account Deletion: You can request the permanent deletion of your account and associated data by contacting our support team. Note: Deleting your account will permanently erase your purchased virtual products, which cannot be refunded.
- Opt-Out: You can disable cookies through your browser settings, though some website features may stop functioning correctly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at our Discord link.